Shipping policy

📦 Shipping Policy 

Welcome to House of Books. We aim to provide a smooth and reliable delivery experience for all our customers across Pakistan.

🚚 Delivery Time

All orders are delivered within 2–5 working days in major cities of Pakistan.

For remote or non-urban areas, delivery may take 2-5 working days depending on the location and courier service availability.

📦 Order Processing

  • Orders are processed within 6-12 hours after confirmation.

  • Orders placed on weekends or public holidays are processed on the next working day.

  • Once your order is processed, it is handed over to our courier partner for delivery.

💸 Shipping Charges

  • Standard shipping charges are Rs. 200 

📍 Delivery Coverage

We deliver all over Pakistan through trusted courier services.

If your location falls outside the serviceable area, our team will contact you for further assistance.

📲 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or WhatsApp.

You can use this tracking number to monitor your delivery status through the courier service website.

❌ Order Cancellation

  • Orders can be cancelled within 24 hours of placing them.

  • Once the order has been shipped, cancellation requests will not be accepted.

⚠️ Delivery Delays

While we strive to deliver on time, delays may occur due to:

  • Weather conditions

  • Courier service issues

  • Public holidays or high order volume

In such cases, we appreciate your patience and understanding.

📦 Damaged or Missing Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7days of delivery.

We will investigate and resolve the issue as quickly as possible.

💳 Payment Methods

We offer the following payment options:

  • Cash on Delivery (COD)

  • Bank Transfer / EasyPaisa / JazzCash / Bank transfer

📞 Contact Information

If you have any questions regarding shipping, feel free to contact us:

  • Email: houseofbooks1122@gmail.com

  • WhatsApp: 03465103099

⚡ Important Note

By placing an order with House of Books, you agree to the terms outlined in this Shipping Policy.