Shipping policy
📦 Shipping Policy
Welcome to House of Books. We aim to provide a smooth and reliable delivery experience for all our customers across Pakistan.
🚚 Delivery Time
All orders are delivered within 2–5 working days in major cities of Pakistan.
For remote or non-urban areas, delivery may take 2-5 working days depending on the location and courier service availability.
📦 Order Processing
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Orders are processed within 6-12 hours after confirmation.
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Orders placed on weekends or public holidays are processed on the next working day.
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Once your order is processed, it is handed over to our courier partner for delivery.
💸 Shipping Charges
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Standard shipping charges are Rs. 200
📍 Delivery Coverage
We deliver all over Pakistan through trusted courier services.
If your location falls outside the serviceable area, our team will contact you for further assistance.
📲 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp.
You can use this tracking number to monitor your delivery status through the courier service website.
❌ Order Cancellation
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Orders can be cancelled within 24 hours of placing them.
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Once the order has been shipped, cancellation requests will not be accepted.
⚠️ Delivery Delays
While we strive to deliver on time, delays may occur due to:
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Weather conditions
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Courier service issues
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Public holidays or high order volume
In such cases, we appreciate your patience and understanding.
📦 Damaged or Missing Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 7days of delivery.
We will investigate and resolve the issue as quickly as possible.
💳 Payment Methods
We offer the following payment options:
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Cash on Delivery (COD)
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Bank Transfer / EasyPaisa / JazzCash / Bank transfer
📞 Contact Information
If you have any questions regarding shipping, feel free to contact us:
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Email: houseofbooks1122@gmail.com
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WhatsApp: 03465103099
⚡ Important Note
By placing an order with House of Books, you agree to the terms outlined in this Shipping Policy.